* Grown up working environment within a company experiencing rapid growth * An amazing new store in Manchester, close to public transport links and well priced parking Due to expansion in the UK we have opened a new flagship store and are looking for a Retail Store Manager to oversee in store and online sales and oversee a small team of Sales AssistantsĪbout what's in it for you as Retail Store Manager : We are proud to be working with a fast growing and award winning Sports Equipment business based in the heart of Manchester in brand new store with an amazing environment. Retail Store Manager - Manchester - Permanent - £28,000 basic + OTE £38,000 Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age. If this opportunity sounds as if something you would be interested in please apply immediately. This is a fantastic opportunity to join an employer who is committed to becoming an employer of choice and build a diverse, equal and inclusive workplace. Document and highlight new issues and insights across the team to support knowledge and best practice sharing Ensure all issues are resolved through effective recording, tracking and communication Triage all client queries to ensure the best experience and resolution in a timely manner and escalate and articulate any significant issues to the appropriate owner Assist end users by directing them to available supporting material or information to improve their experience and ability to self serve Respond to client and colleague requests for assistance, guiding them with process, experience and system queries The main duties and responsibilities of the role include You will need to have strong communication skills, be able to think quickly and understand how to resolve issues first time or know where to escalate for a timely resolution. The salary is £26,000, full time with the requirement to work one in four Saturday mornings 8am - 1pm (working from home with the hours claimed back in lieu).Īs the support desk representative, you'll be passionate about people and have a natural flair for guiding customers towards solutions.

The role is a supportive role offering assistance to colleagues and customers who may have queries around the online functions.

My Liverpool based client is looking to recruit an Online Support Desk Operative on a permanent contract to work out of their Liverpool City Centre head office.

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